Privacy Policy

 PRIVACY POLICY

Tanco Tech Consulting LLC Effective Date: August 28, 2026 Last Updated: August 28, 2026

Tanco Tech Consulting LLC (“Tanco Tech,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you interact with Tanco Tech Consulting LLC, including through:

• https://tancotechconsulting.com/

• Our websites and landing pages

• Mobile applications

• Software-as-a-Service (“SaaS”) products

• AI-powered tools and assistants

• Quote and project-estimation tools

• Customer and client portals

• Cloud and hosting services

• Digital health and data solutions

• Contact, consultation, and support forms

• Marketing communications

• Events, webinars, and newsletters

• Other products and services that link to this Privacy Policy

This Privacy Policy should be read together with our Terms of Service and, where applicable, our Cookie Policy and any service-specific privacy notices.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. WHO WE ARE

Tanco Tech Consulting LLC is a technology consulting and software development company providing services including web development, mobile application development, artificial intelligence and machine learning solutions, cloud services, cybersecurity, managed hosting, digital health and DHIS2 solutions, data and analytics, and custom software development.

Company: Tanco Tech Consulting LLC Address: 6600 Chase Oaks Blvd., Suite 1080, Plano, TX 75023, USA Telephone: +1 469 606 9333 Email: info@tancotechconsulting.com Website: https://tancotechconsulting.com/

For purposes of applicable privacy laws, Tanco Tech may act as a “business,” “controller,” “processor,” “service provider,” or similar regulated entity depending on the context in which personal information is processed.

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy generally applies when Tanco Tech determines why and how personal information is processed.

When we process information solely on behalf of a business customer under a contract, the customer may be the controller or business responsible for that information, and Tanco Tech may act as its processor or service provider.

In those circumstances, requests concerning personal information controlled by our customer should generally be directed to that customer. We will assist customers with privacy obligations as required by applicable law and our contractual commitments.

3. INFORMATION WE MAY COLLECT

The information we collect depends on how you interact with us.

A. Contact and Identity Information

We may collect:

• Full name

• Business or organization name

• Job title

• Mailing address

• Email address

• Telephone number

• Country, state, city, or general location

• Professional contact information

• Account username or profile information

B. Account Information

If you create an account for one of our products or services, we may collect:

• Username

• Email address

• Password or authentication credentials

• User preferences

• Account settings

• Organization or workspace information

• Subscription information

• Account activity

• Authentication and security records

Passwords should be stored using appropriate cryptographic protections rather than in readable form.

C. Project and Client Information

When you request a consultation, quote, software project, technical service, or other engagement, we may collect:

• Project descriptions

• Business requirements

• Technical requirements

• Budget ranges

• Project timelines

• Company information

• Documents you provide

• Communications between you and Tanco Tech

• Support tickets

• Service history

• Contract and billing information

D. Payment and Transaction Information

When payments are available through our services, payment transactions may be handled by third-party payment processors.

Depending on the transaction, we may receive information such as:

• Customer name

• Billing address

• Transaction amount

• Payment status

• Invoice information

• Subscription status

• Limited payment-method information, such as card brand and last four digits

We generally do not need to store complete payment-card numbers when payment processing is performed by an authorized payment processor.

E. Website and Device Information

When you visit our websites or use our digital services, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Approximate geographic location

• Referring URL

• Pages viewed

• Date and time of access

• Session information

• Device identifiers

• Clickstream information

• Website interactions

• Error and diagnostic logs

• Cookie and similar technology identifiers

F. Communications and Marketing Information

We may collect information when you:

• Subscribe to newsletters

• Download resources

• Register for events or webinars

• Respond to marketing campaigns

• Contact our team

• Request a consultation

• Submit a support request

This may include your communication preferences and whether emails were delivered, opened, or interacted with, where permitted by law.

G. AI Tool Information

Tanco Tech may provide artificial intelligence tools, assistants, automation services, recommendation systems, or AI-powered features.

When you use these features, we may process:

• Questions or prompts

• Uploaded content

• Instructions

• Conversation history

• Generated responses

• Feedback

• Technical usage information

Information submitted to an AI feature may be processed by Tanco Tech systems and, when necessary to provide the feature, authorized technology or AI service providers.

Do not submit passwords, Social Security numbers, complete payment-card information, protected health information, confidential trade secrets, or other highly sensitive information into a public-facing Tanco Tech AI assistant unless the service specifically requests that information and appropriate protections and agreements are in place.

AI-generated responses may be inaccurate and should not be treated as legal, medical, financial, or other regulated professional advice unless specifically stated otherwise.

H. Employment and Applicant Information

If you apply for employment with Tanco Tech, we may collect:

• Name

• Contact details

• Resume or CV

• Employment history

• Education

• Skills

• Certifications

• Portfolio information

• References

• Interview information

• Information voluntarily provided during recruitment

Additional legally permitted information may be collected during later stages of recruitment.

I. Information From Third Parties

We may receive information from third parties, including:

• Business partners

• Service providers

• Referral partners

• Analytics providers

• Publicly available sources

• Social media platforms

• Authentication providers

• Customers or organizations that authorize us to process information

• Other sources permitted by law

4. SENSITIVE PERSONAL INFORMATION

Certain laws classify some information as “sensitive,” such as:

• Government identification numbers

• Precise geolocation

• Financial account credentials

• Biometric information

• Certain health information

• Racial or ethnic origin

• Religious beliefs

• Sexual orientation

• Citizenship or immigration information

• Information relating to children

Tanco Tech seeks to collect sensitive personal information only when reasonably necessary to provide a requested service, fulfill a contractual obligation, comply with law, or accomplish another disclosed and lawful purpose.

Where required, we will obtain appropriate consent before processing sensitive personal information.

5. DIGITAL HEALTH AND HEALTH-RELATED INFORMATION

Because Tanco Tech provides digital health and DHIS2-related technology services, certain client engagements may involve health-related systems or information.

The public Tanco Tech website and public-facing AI assistant are not intended for submitting protected health information (“PHI”) or patient records.

Where Tanco Tech processes regulated health information on behalf of a healthcare organization, such processing will be governed by applicable agreements, security controls, privacy requirements, and, where required, a Business Associate Agreement or similar dataprocessing agreement.

A healthcare customer's privacy notice may govern the processing of patient information within systems operated for that customer.

6. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Provide our websites, products, and services

• Create and manage accounts

• Authenticate users

• Respond to inquiries

• Provide consultations and quotes

• Develop software and technology solutions

• Deliver contracted services

• Process subscriptions and transactions

• Provide customer support

• Manage projects and client relationships

• Maintain and improve our services

• Personalize user experiences

• Provide AI-powered functionality

• Analyze performance and usage

• Detect technical problems

• Maintain system availability

• Prevent fraud and abuse

• Protect users, infrastructure, and information

• Investigate security incidents

• Enforce agreements and policies

• Comply with applicable law

• Maintain business and accounting records

• Send service-related communications

• Send marketing communications where permitted

• Conduct research and product development

• Evaluate job applicants

• Establish, exercise, or defend legal claims

We may also use aggregated or de-identified information for analytics, research, service improvement, and business purposes where such information cannot reasonably identify an individual.

7. LEGAL BASES FOR PROCESSING

Where applicable law requires us to identify a legal basis for processing, we may rely on:

Contract

Processing necessary to provide services you request or fulfill an agreement with you.

Legitimate Interests

Processing necessary for legitimate business purposes, including:

• Operating our business

• Improving our services

• Securing our systems

• Preventing fraud

• Understanding service performance

• Communicating with customers

We consider relevant privacy interests before relying on legitimate interests.

Consent

Where required, we may process information based on your consent. You may withdraw consent subject to applicable law.

Legal Obligations

We may process information when necessary to comply with legal, regulatory, tax, accounting, or law-enforcement obligations.

8. COOKIES AND SIMILAR TECHNOLOGIES

Our websites and digital services may use:

• Cookies

• Pixels

• Tags

• Local storage

• Analytics technologies

• Session identifiers

• Similar technologies

These technologies may be used to:

• Keep services operational

• Remember preferences

• Authenticate users

• Maintain security

• Measure website performance

• Understand usage

• Improve our services

• Support marketing and advertising where enabled

Where required by law, non-essential cookies will be used only after receiving appropriate consent.

Users can manage applicable preferences through our cookie controls or browser settings.

Disabling certain cookies may affect website functionality.

9. ANALYTICS

We may use analytics technologies to understand:

• Website traffic

• Pages visited

• User interactions

• Device characteristics

• Service performance

• Conversion activity

• Technical errors

Analytics information helps us improve usability, performance, security, and our products and services.

10. MARKETING COMMUNICATIONS

Where permitted by law, Tanco Tech may send information about:

• Technology services

• Products

• Events

• Webinars

• Reports

• Guides

• Promotions

• Company news

• Industry insights

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in applicable messages or by contacting us.

Even after opting out of marketing, we may continue sending important transactional, security, account, billing, contractual, or service communications.

11. HOW WE DISCLOSE INFORMATION

We may disclose personal information when reasonably necessary to the following categories of recipients.

Service Providers

Companies that support functions such as:

• Cloud hosting

• Website hosting

• Email delivery

• Data storage

• Security

• Analytics

• Customer support

• Communications

• Payment processing

• AI infrastructure

• Software development

• Backup and recovery

Service providers are expected to process information consistently with applicable contractual and legal obligations.

Professional Advisors

Information may be disclosed to attorneys, accountants, auditors, insurers, consultants, and other professional advisors when reasonably necessary.

Business Customers

When we provide services on behalf of an organization, information may be available to that organization in accordance with our agreement and applicable law.

Legal and Regulatory Authorities

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with law

• Respond to lawful legal process

• Protect rights or property

• Investigate fraud

• Address cybersecurity threats

• Protect personal safety

• Enforce agreements

• Respond to government authorities

Business Transactions

If Tanco Tech undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be disclosed as part of that transaction subject to applicable protections.

12. SALE OR SHARING OF PERSONAL INFORMATION

Tanco Tech does not intend to sell personal information for monetary consideration as a core part of its business model.

However, certain privacy laws may define terms such as “sell,” “share,” or “targeted advertising” more broadly than their ordinary meanings.

If our use of advertising, analytics, cookies, pixels, or similar technologies constitutes a sale, sharing, or targeted advertising activity under applicable law, eligible users may exercise applicable opt-out rights through available privacy controls or by contacting us.

Where required, Tanco Tech will honor legally recognized opt-out preference signals, such as Global Privacy Control, when technically applicable to the relevant processing.

13. DATA SECURITY

Tanco Tech takes reasonable administrative, technical, and organizational measures designed to protect personal information against:

• Unauthorized access

• Unauthorized disclosure

• Loss

• Misuse

• Alteration

• Destruction

• Account compromise

Depending on the service and risk, safeguards may include:

• Encryption

• Access controls

• Authentication controls

• Logging and monitoring

• Firewalls

• Network security

• Secure software-development practices

• Vulnerability management

• Backups

• Incident-response procedures

• Least-privilege access

• Employee and contractor confidentiality obligations

No method of electronic transmission, storage, or security is completely secure. Therefore, we cannot guarantee absolute security.

Users are also responsible for protecting account credentials and should promptly notify us of suspected unauthorized account activity.

14. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Providing services

• Maintaining accounts

• Fulfilling contracts

• Maintaining business records

• Satisfying legal obligations

• Resolving disputes

• Preventing fraud

• Enforcing agreements

• Maintaining security

Retention periods may depend on:

• The type of information

• The service provided

• Contractual requirements

• Legal requirements

• Security requirements

• The relationship with the individual

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it according to applicable requirements.

15. INTERNATIONAL DATA TRANSFERS

Tanco Tech is based in the United States and may work with customers, employees, contractors, infrastructure providers, and service providers located in different countries.

As a result, information may be processed outside the country in which it was originally collected.

Where required, we use appropriate safeguards for international transfers of personal information, which may include contractual safeguards or other legally recognized transfer mechanisms.

16. YOUR PRIVACY RIGHTS

Depending on where you live and the applicable law, you may have rights concerning your personal information, including the right to:

• Confirm whether we process your personal information

• Access personal information

• Obtain a copy of personal information

• Correct inaccurate personal information

• Request deletion

• Request restriction of certain processing

• Object to certain processing

• Obtain portable copies of certain information

• Withdraw consent

• Opt out of certain targeted advertising

• Opt out of certain sales or sharing of personal information

• Opt out of certain profiling

• Limit certain uses of sensitive personal information

• Appeal certain decisions regarding privacy requests

• Lodge a complaint with an appropriate regulatory authority

These rights are subject to applicable exceptions and legal requirements.

We will not unlawfully discriminate against you because you exercise an applicable privacy right.

17. TEXAS PRIVACY RIGHTS

Eligible Texas residents may have rights under the Texas Data Privacy and Security Act and other applicable Texas laws.

Depending on applicability, these rights may include:

• Confirming whether we process personal data

• Accessing personal data

• Correcting inaccuracies

• Deleting certain personal data

• Obtaining certain personal data in portable form

• Opting out of certain targeted advertising

• Opting out of certain sales of personal data

• Opting out of certain profiling

Eligible individuals may also have a right to appeal certain decisions concerning privacy requests.

18. CALIFORNIA PRIVACY RIGHTS

If applicable to Tanco Tech's processing and your circumstances, California residents may have rights under the California Consumer Privacy Act, as amended, including rights to:

• Know what personal information is collected

• Access certain personal information

• Request deletion

• Request correction

• Opt out of qualifying sales or sharing

• Limit qualifying uses of sensitive personal information

• Receive information about categories of disclosures

• Exercise privacy rights without unlawful discrimination

The applicability of individual rights depends on applicable statutory requirements, exceptions, and Tanco Tech's activities.

19. EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND SWITZERLAND

Where applicable data-protection laws apply, individuals may have rights including:

• Access

• Correction

• Erasure

• Restriction

• Objection

• Data portability

• Withdrawal of consent

Where applicable, you may also lodge a complaint with the competent data-protection authority in your country.

Tanco Tech seeks to process covered personal information according to principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, security, and accountability.

20. HOW TO SUBMIT A PRIVACY REQUEST

To submit an applicable privacy request, contact:

Tanco Tech Consulting LLC 6600 Chase Oaks Blvd., Suite 1080 Plano, TX 75023 United States

Email: info@tancotechconsulting.com Telephone: +1 469 606 9333

Please state that your communication is a Privacy Request and describe the right you wish to exercise.

We may need to verify your identity before completing a request.

Verification information will be used only as reasonably necessary to authenticate and process the request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may request evidence demonstrating the agent's authority.

21. APPEALING A PRIVACY DECISION

Where applicable law provides an appeal right, you may appeal a decision concerning your privacy request by contacting:

info@tancotechconsulting.com

Please use the subject line:

Privacy Request Appeal

Include sufficient information for us to identify the original request and understand the basis of the appeal.

22. CHILDREN'S PRIVACY

Our general website, consulting services, and business services are not directed to children under 13, and we do not knowingly seek to collect personal information directly from children under 13 through those general services.

Some Tanco Tech products or customer projects may support educational, healthcare, or other environments involving minors. Where that occurs, additional contracts, consent mechanisms, access controls, privacy notices, or other safeguards may apply.

If you believe a child has provided personal information to Tanco Tech without appropriate authorization, contact us so that we can investigate and take appropriate action.

23. THIRD-PARTY WEBSITES AND SERVICES

Our website and services may contain links or integrations involving third-party websites, applications, platforms, social networks, or services.

Tanco Tech does not control the privacy practices of independent third parties.

When you leave a Tanco Tech service or interact directly with a third party, that organization's privacy policy may govern its processing of your information.

We encourage users to review relevant third-party privacy notices.

24. CLIENT DATA AND CONFIDENTIAL INFORMATION

Information that customers provide to Tanco Tech in connection with contracted services may also be governed by:

• Master Services Agreements

• Statements of Work

• Data Processing Agreements

• Business Associate Agreements

• Non-Disclosure Agreements

• Security Addenda

• Product-specific terms

Where Tanco Tech processes personal information on behalf of a customer, we will process that information according to the applicable agreement and lawful customer instructions.

25. AUTOMATED DECISION-MAKING AND AI

Some Tanco Tech products may use artificial intelligence, machine learning, automation, recommendations, scoring, forecasting, or similar technology.

Where applicable, we will provide legally required information concerning automated decisionmaking that produces significant legal or similarly significant effects.

Unless explicitly stated otherwise, general Tanco Tech AI tools are intended to assist users rather than make final high-impact decisions about:

• Employment

• Credit

• Housing

• Insurance

• Healthcare

• Education admissions

• Access to essential services

Organizations using customized Tanco Tech technology are responsible for ensuring their own deployment complies with applicable laws and contractual requirements.

26. SECURITY INCIDENTS

If Tanco Tech becomes aware of a security incident involving personal information, we will investigate and take reasonable steps appropriate to the nature and scope of the incident.

Where applicable law or contract requires notification, affected customers, individuals, regulators, or other parties will be notified in accordance with applicable requirements.

27. DO NOT TRACK AND PRIVACY PREFERENCE SIGNALS

Browser “Do Not Track” signals are not interpreted consistently across the internet.

Where required by applicable law, Tanco Tech will recognize qualifying universal opt-out mechanisms or privacy preference signals, including legally recognized Global Privacy Control signals, for processing to which those signals apply.

28. BUSINESS-TO-BUSINESS INFORMATION

Tanco Tech primarily serves businesses and organizations.

We may process professional contact information relating to representatives, employees, contractors, owners, and decision-makers of organizations for purposes such as:

• Establishing business relationships

• Responding to inquiries

• Providing services

• Managing contracts

• Business development

• Professional communications

Applicable privacy rights remain available where required by law.

29. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect:

• Changes to our services

• Changes to technology

• Changes to our data practices

• Security improvements

• Regulatory or legal developments

• Business changes

When we make changes, we will update the “Last Updated” date at the beginning of this Policy.

If changes materially affect how personal information is handled, we may provide additional notice where appropriate or required by law.

30. CONTACT US

Questions, concerns, complaints, or requests regarding this Privacy Policy or Tanco Tech's privacy practices may be directed to:

Tanco Tech Consulting LLC

6600 Chase Oaks Blvd., Suite 1080 Plano, Texas 75023 United States

Email: info@tancotechconsulting.com Telephone: +1 469 606 9333 Website: https://tancotechconsulting.com/

Please use “Privacy Inquiry” or “Privacy Request” in the subject line when contacting us about privacy matters.